Awaiting Review
The current approval process:
If an item is listed as a tier 1.1 it will go straight to IT to review and fulfill. This only changes if the user states that they had previous received the item. It will then go to the IT director first for review before being sent to IT.
If the item is listed as tier 1.2 it will go to IT director for review before being sent to IT for review and fulfillment.
If the item is listed as tier 2, the user will be promoted in the checkout page to select their regional administrator. This way it notifies them to review their request. This allows regional admin to add an need information or to ask questions before it moves to cabinet for review. After cabinet approves, the request moves to IT to fulfil.
Throughout this process, the user is able to see the status of their request and make any updates depending on feedback from the approver(s).
If the item is listed as tier 1.2 it will go to IT director for review before being sent to IT for review and fulfillment.
If the item is listed as tier 2, the user will be promoted in the checkout page to select their regional administrator. This way it notifies them to review their request. This allows regional admin to add an need information or to ask questions before it moves to cabinet for review. After cabinet approves, the request moves to IT to fulfil.
Throughout this process, the user is able to see the status of their request and make any updates depending on feedback from the approver(s).